COVID-19 Information
WE'RE IN THIS TOGETHER
At Borchelli Skincare, our clients and community are at the core of our daily activities. Our hearts go out to all those affected by COVID-19. During this time, all of us are being advised to make changes in our daily lives. One thing that won’t change is our commitment to inform and serve you. Our top priority is the safety of our customers, employees, and their loved ones.
IT’S TIME TO TAKE CARE OF EACH OTHER
Because research and testing have always been central to who we are, Borchelli Skincare is donating $9K to the COVID-19 Solidarity Response Fund for the World Health Organization. The COVID-19 Response Fund tracks and understands the virus's spread, ensures patients get the care they need, gives frontline workers essential supplies and information, and accelerates efforts to develop vaccines, tests, and treatments.
WE’RE HERE FOR YOU
Borchelliskincare.com will remain open for business online. We’re taking proactive steps to avoid disruptions to product availability on borchelliskincare.com. However, we anticipate temporary shipping delays. As a result, some orders may arrive later than usual. Please refer to your order status for the latest information.
We’re also helping by doing what we do best—sharing skincare knowledge. Please email our Amazing Client Services Team at cs@borchelliskincare.com or our toll-free 1-833-931-0100 live customer service team. Our team is always here to give personalized skin care advice.
SAFETY FIRST
Our teams around the globe are closely monitoring this rapidly evolving situation and will continue to act with an abundance of caution. We follow international CDC, WHO, and local government regulations recommendations. Globally, we have recommended that all employees who can do so work from home and have suspended business travel and events. We have implemented flexible paid time off policies to ensure our employees can put their health & safety first. We are closely monitoring the conditions where our products are manufactured. Our warehouses follow CDC recommendations and our standard safety protocols and work in a clean environment to ensure our products are manufactured and shipped to you safely.
We will continue to monitor and respond to this rapidly changing situation and implement additional measures as needed. In the meantime, never hesitate to contact our Client Services team with any questions or concerns. We appreciate your patience, understanding, and support. Take care of yourself and each other—we’re in this together.
A NOTE FROM OUR FOUNDER & CEO, Lourdes Borchelli
During this time of uncertainty, I want to remind all of us that we’re often at our best when life is challenging. In these moments, we seek to help others and remember the true meaning of life. For Borchelli Skincare, regardless of the obstacles we’ve faced, these have always been our values and how we get through whatever comes our way.
The other morning, I was reminded of how important routine and skin care are to me—especially when everything else feels out of control. It’s the perfect moment to slow down, care for myself, and stay grounded in the present.
I hope you experience that exact moment of calmness and confidence through the simple but powerful act of caring for your skin. Rest assured that no matter what, we will always be here to give you the correct information to take the best care of your complexion.
I wish you excellent health and loving support from all of us here at Borchelli’s Skincare.
PLEASE BE SAFE, STAY STRONG, STAY INFORMED, AND WASH YOUR HANDS FREQUENTLY !!!
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